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Existing Residents

Already enjoying a DifRent life with us?

First Things First

Once you’ve moved in, you’re going to want to get familiar with your new home.

We provide all new residents with a welcome brochure – a guide to life with us, what to expect from us as a landlord, as well as user guides so you can get to know your new home.

Connect with us on Facebook or YouTube to keep up to date with the latest Live DifRent news, inspiration, ideas and events.

Life As A Resident

Life As A Resident

You’re in, you’re settled and you’re happy. Good news! Here are things to remember whilst you’re a tenant.


All maintenance requests can be reported 24/7 through the FixFlo app. We also have a series of handy how-to videos for the most common household problems!

Change in circumstances?
Change in circumstances?

If you need a bigger house, a smaller garden, a ground floor apartment or just fancy a change, just get in touch with us and we’ll see what’s available to better suit your needs.

Keeping Things Right!
Keeping Things Right!

We’re so pleased to have such great residents taking care of our properties. To make sure that your home continues to be safe and at the high standard we both expect, our qualified team will come around every 6 months to undertake a Property Health Check.

This is just to ensure that there’s been no damage or faults anywhere, helping us to keep your home ship-shape and help you get your full deposit back when you move out. You don’t have to be around for the visit, but if you would like to attend please let us know. We’ll give you at least 24 hours’ notice and will do our best to limit any disruption or inconvenience.

Furry Friends
Furry Friends

You love your home, your area, your neighbours but something’s missing..? If you decide you would like to get a furry friend to join you in your home, please get in touch with us before adopting!

We have allowances for pets on all of our developments, but all animals need to be applied for. To avoid disappointment or breach of contract, make sure you give the team a call first and complete any necessary paperwork so every new addition can move in happy. Check out our full Pet Policy for more info.

In It For The Long Haul
In It For The Long Haul

If you like the DifRent way of living, but fancy a change, then let us know and we can help you move to a different property type at one of our developments.

Need to get in touch?

If you need to speak to your property team, simply select your site so we can give you the right contact info!

Your contact is:

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Tom Shaw
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Brew Preference

Tea with milk, no sugar

What do you love about being a property manager

Speaking to new tenants & achieving new goals

Share The Love

We hope you’re loving your DifRent home – if you have a friend, family member, colleague or acquaintance who could benefit from a change of scene and a new experience of renting, then make sure you refer them to us!

Make sure they mention you on their application. If they move in, you’ll receive a £100 shopping voucher!*

Sounds like a great excuse to phone that long lost aunt…

*T&Cs apply, contact us for more information.


Saying Goodbye


We hate saying goodbye, but if you decide to move on make sure you get in touch with us in line with your notice period in your tenancy agreement.

We’ll run through the steps with you to make sure your property is spick and span so you can get your deposit back, as well as confirm your move out date and any viewings.

Can’t stay away…?

If you’ve previously lived in a DifRent property, moved away and now want to come back, we’d be happy to discuss with you the latest availability and get you back in the fold!