We want all our residents to feel completely at ease in their homes and in their wider communities. If you experience any form of antisocial behaviour whilst living in a DifRent property please let us know as soon as possible. We always work with the utmost discretion, but feedback from our residents helps us to keep our neighbourhoods safe and comfortable. Of course if you believe anything criminal is occurring, contact the police in the first instance and then let your Asset Manager know. We work closely with local authorities so again will do what we can to resolve any problems.
  • What happens if I end up with bad neighbours?

  • What happens if I lose my keys?

  • I need to add / remove someone from my tenancy agreement

  • How do I report maintenance issues?

  • Who do I contact in case of an out of hours emergency

  • Once I’ve moved in, how often will you visit the property?

  • Am I responsible for looking after the garden?

  • Do you cover any maintenance issues?

  • Can I decorate?

  • What is it like living on a DifRent development?